Privacy Policy

1. Introduction

789bing ("789bing", "we", "us", "our") is committed to protecting and respecting the privacy of every Filipino player who uses our online casino and sports betting platform. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by 789bing.

This policy has been prepared in accordance with Republic Act No. 10173, the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations (IRR), as administered by the National Privacy Commission (NPC) of the Philippines. It reflects our genuine commitment to fair, transparent, and lawful data processing — not merely regulatory compliance.

We encourage you to read this policy carefully alongside our Terms & Conditions and Responsible Gaming Policy, which together form the full framework governing your relationship with 789bing.

---

2. Data Controller

For the purposes of the Data Privacy Act of 2012, 789bing is the personal information controller responsible for the personal data of all registered players and website visitors. Our designated Data Protection Officer (DPO) oversees our data privacy programme and is the point of contact for all data subject requests and privacy-related concerns.

To reach the 789bing DPO, please contact our support team at [email protected] with the subject line "Data Privacy Request". We aim to acknowledge all data subject requests within five (5) business days and resolve them within thirty (30) calendar days.

---

3. Personal Data We Collect

789bing collects personal data through a variety of interactions — when you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, or simply browse the platform. Below is a comprehensive overview of the categories of personal data we collect and the circumstances in which we collect them.

We do not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data unless it is voluntarily disclosed to our responsible gaming team in the context of a welfare concern, in which case it is handled with the highest level of care and confidentiality.

---

4. Purpose & Legal Basis for Processing

789bing processes personal data only for specific, legitimate purposes. We do not process your data in a manner incompatible with the purposes described below. Each processing activity is underpinned by a lawful basis as recognised under the Data Privacy Act of 2012.

We process identity and contact data to create and maintain your 789bing account, verify your eligibility to play (including the 21+ age requirement), and deliver the games, betting markets, and features you access on the platform. The legal basis is the performance of our contract with you as a registered player.

We are required by law and by PAGCOR-aligned operating standards to verify the identity of players before processing withdrawals and to monitor transactions for signs of money laundering or financial crime. The legal basis is compliance with a legal obligation under Philippine anti-money laundering legislation.

Financial data is processed to facilitate GCash, PayMaya, BPI, BDO, Metrobank, and bank transfer transactions in Philippine Peso. We share the minimum necessary financial information with our payment processing partners to complete each transaction. The legal basis is the performance of our contract with you.

Technical and transaction data is processed to detect and prevent fraud, abuse of our bonus system, multi-accounting, and other prohibited conduct. The legal basis is our legitimate interest in maintaining the integrity and security of the 789bing platform for all players.

We process gaming activity and responsible gaming tool usage data to monitor for signs of problem gambling and to administer deposit limits, cooling-off periods, and self-exclusion requests. The legal basis is compliance with our responsible gaming obligations and our legitimate interest in player welfare.

Communications data is processed to resolve your queries, investigate complaints, and improve our support quality. The legal basis is the performance of our contract with you and our legitimate interest in continuous service improvement.

With your explicit opt-in consent, we may send you promotional emails or in-platform notifications about 789bing offers, new game launches, and exclusive rewards for Filipino players. You may withdraw your marketing consent at any time by updating your notification preferences in your account settings or by contacting our support team.

---

5. Data Sharing & Disclosure

Your personal data may be disclosed to the following categories of recipients:

• Payment Processors — GCash (Mynt), PayMaya (Voyager Innovations), and partner banks (BPI, BDO, Metrobank) receive the financial data necessary to process your PHP deposits and withdrawals.
• Identity Verification Providers — Third-party KYC technology partners receive document images and identity data to perform automated verification checks on behalf of 789bing.
• Game Content Providers — Game studios and live dealer providers (e.g., JILI, Evolution) receive anonymised player session data required for game integrity and RTP auditing. They do not receive your personal identity data.
• IT Infrastructure & Cloud Providers — Our hosting and database providers store platform data in secure environments. All providers are contractually bound by data processing agreements consistent with the DPA.
• Regulatory Authorities — PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other competent Philippine authorities may receive data when required by law, regulation, court order, or lawful investigation.
• Responsible Gaming Networks — In cases of self-exclusion, limited details (name, date of birth, national ID type) may be shared with PAGCOR-aligned responsible gaming registries to prevent circumvention of exclusion through other platforms.

---

6. Data Retention

789bing retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you as an individual. Anonymised data may be retained indefinitely for statistical analysis and platform improvement.

---

7. Cookies & Similar Technologies

789bing uses cookies and similar browser-based technologies (local storage, session tokens) on our website. A cookie is a small text file placed on your device when you visit a website. Cookies allow us to recognise your browser, maintain your login session, and understand how players interact with the platform.

• Strictly Necessary Cookies — These are essential for the platform to function. They manage your login session, maintain your PHP wallet balance display, and keep your game session active. These cookies cannot be disabled.
• Security Cookies — Used to detect and prevent fraudulent activity, CSRF attacks, and unauthorised account access. These are always active and cannot be opted out of.
• Analytics Cookies — We use anonymised, first-party analytics cookies to understand how Filipino players navigate the platform — which games are most popular, which pages have high exit rates, and where the user journey can be improved. No personally identifiable information is captured in analytics data.
• Preference Cookies — These remember your platform preferences such as your display language and notification settings so that your experience is consistent across visits.

You can manage or delete cookies at any time through your browser settings. Note that disabling strictly necessary cookies will prevent you from logging into your 789bing account and using core platform features.

---

8. Data Security

789bing implements a comprehensive set of technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, accidental loss, and destruction. Key security measures include:

• SSL/TLS encryption for all data transmitted between your device and the 789bing servers.
• AES-256 encryption for sensitive data stored in our databases, including financial account details and KYC document files.
• Multi-factor authentication options for player account logins and internal staff system access.
• Role-based access controls ensuring that 789bing staff can only access personal data necessary for their specific job function.
• Regular third-party security penetration testing and vulnerability assessments of the platform infrastructure.
• 24/7 automated threat detection and real-time alerts for suspicious access patterns or data anomalies.
• Strict data processor agreements with all third-party service providers who handle 789bing player data.

In the event of a personal data breach that poses a risk to your rights and freedoms, 789bing will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, as required by the Data Privacy Act of 2012.

---

9. Your Data Subject Rights

As a Filipino data subject, you are entitled to the following rights under the Data Privacy Act of 2012. 789bing respects and actively facilitates the exercise of these rights:

To exercise any of the above rights, contact the 789bing Data Protection Officer at [email protected] with the subject line "Data Subject Rights Request". Please include your registered email address, the right you wish to exercise, and a brief description of your request. We will verify your identity before processing any request.

---

10. Protection of Minors

If you are a parent or guardian and you believe that a minor in your care has provided personal data to 789bing, please contact us immediately at [email protected]. We will investigate and take prompt corrective action, including deletion of all collected data and account closure.

---

11. International Data Transfers

Some of 789bing's third-party service providers — particularly cloud infrastructure and game content providers — may process or store data in jurisdictions outside the Philippines. Where such transfers occur, 789bing ensures that:

• The recipient country or organisation provides an adequate level of data protection as assessed under Philippine law and NPC guidance.
• Data processing agreements are in place that include standard contractual clauses obligating the recipient to protect your data to a standard equivalent to the Data Privacy Act of 2012.
• Personal data transferred internationally is limited to the minimum necessary for the specific processing purpose, consistent with our data minimisation principle.
• You will be informed of any material changes to international transfer arrangements through an update to this Privacy Policy.

Where technically and commercially feasible, 789bing prefers to use data infrastructure located within the Philippines or in jurisdictions with comparable data protection standards recognised by the NPC.

---

12. Changes to This Privacy Policy

789bing reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will notify registered players by email to the address on their account and by posting a prominent notice on the 789bing platform for a minimum of thirty (30) days prior to the changes taking effect.

The "Last Updated" date at the top of this page will always reflect when the most recent version was published. We encourage you to review this policy periodically to stay informed about how 789bing protects your personal data. Your continued use of the platform following any update constitutes your acceptance of the revised policy.

If you do not agree with any changes to this Privacy Policy, you may close your 789bing account and request erasure of your data (subject to legal retention obligations) by contacting our support team.

---

13. Contact & Data Protection Officer

Questions, concerns, or requests relating to this Privacy Policy or the personal data 789bing holds about you should be directed to our Data Protection Officer:

You also have the right to escalate any unresolved privacy concern to the National Privacy Commission of the Philippines. The NPC accepts complaints through its official website and offices in Quezon City. 789bing will fully cooperate with any NPC investigation or inquiry.